🛡️ Player Safety

Responsible Gaming at 35jl

At 35jl, we believe that gaming should always be fun, safe, and within your control. We are committed to providing every Filipino player with the tools, information, and support they need to play responsibly.

⚠️ Gambling is addictive. Know when to stop.

This is the official PAGCOR-recommended responsible gaming reminder. 35jl takes this seriously.

21+

Age Restriction: 21 and Above Only

Strictly enforced on the 35jl platform.

In the Philippines, online gambling is legally restricted to individuals who are 21 years of age or older, as mandated by PAGCOR regulations. 35jl strictly enforces this age requirement. Every player must verify their age during the registration and KYC process before they can deposit funds or play any game on the 35jl platform.

If you are a parent or guardian, we encourage you to use parental control software to prevent minors from accessing online gambling sites. If you suspect that a minor has registered on 35jl, please contact our support team immediately at [email protected].

Zero tolerance for underage gambling. Any account found to belong to a person under 21 will be immediately suspended and all funds returned or forfeited in accordance with applicable regulations.
21+
Minimum age to play on 35jl
24/7
Responsible gaming support available
6
Player protection tools available
0
Tolerance for underage gambling

Your Player Protection Tools

35jl gives you full control over your gaming activity. These tools are available to every registered player — free of charge, no questions asked.

Deposit Limits

Set a daily, weekly, or monthly deposit cap on your 35jl account. Once your limit is reached, no further deposits will be accepted until the period resets. Limits can be lowered immediately but increases take 24 hours to take effect — giving you time to reconsider.

Loss Limits

Define the maximum amount you are comfortable losing in a given period. When your loss limit is reached, 35jl will automatically prevent further wagering until the limit period resets. This tool helps you stay within your personal budget at all times.

Session Time Reminders

Set a session duration limit and 35jl will send you a reminder when your time is up. It is easy to lose track of time when you are enjoying your favourite games — this tool keeps you grounded and aware of how long you have been playing.

Cooling-Off Period

Need a short break? Activate a cooling-off period of 24 hours, 7 days, or 30 days. During this time, you will not be able to log in or place any bets on 35jl. This is a great option if you feel your gaming is becoming a bit too frequent.

Self-Exclusion

If you feel that gambling is seriously affecting your life, you can request a self-exclusion from 35jl for a minimum of 6 months or permanently. Once activated, your account will be closed and you will not be able to re-register during the exclusion period. Contact [email protected] to request self-exclusion.

Reality Check

Enable periodic reality check pop-ups that show you how long you have been playing and how much you have wagered in the current session. These gentle reminders help you make informed decisions about whether to continue playing or take a break.

Signs of Problem Gambling

Responsible gaming starts with self-awareness. Most people who play on 35jl enjoy it as a form of entertainment — but for some, gambling can become a problem. Knowing the warning signs is the first step toward getting help.

If you answer "yes" to several of the questions on the right, we strongly encourage you to use 35jl's self-exclusion tools or reach out to a professional support service. There is no shame in asking for help — it is the responsible thing to do.

Gambling is addictive. Know when to stop. If gambling is causing you stress, financial hardship, or relationship problems, please seek help. You are not alone.
Ask Yourself These Questions
1

Do you spend more money on gambling than you originally planned or can afford?

2

Do you feel restless, irritable, or anxious when you try to cut down or stop gambling?

3

Have you tried to hide your gambling activity from family members or close friends?

4

Do you find yourself chasing losses — betting more to try to win back money you have already lost?

5

Has gambling caused problems in your relationships, work, studies, or finances?

6

Do you feel a strong urge to gamble even when you know you should stop?

7

Have you borrowed money or sold belongings to fund your gambling?

8

Do you think about gambling frequently, even when you are doing other things?

If you answered "yes" to three or more of these questions, we encourage you to activate self-exclusion on 35jl and speak with a professional counsellor. Contact us at [email protected] and our responsible gaming team will assist you.

How to Activate Protection Tools

Setting up responsible gaming tools on your 35jl account is straightforward. Here is how to get started:

Step 1 — Log In to Your Account

Visit the 35jl Login page and sign in to your registered account using your credentials.

Step 2 — Go to Account Settings

Navigate to your profile icon in the top-right corner and select "Account Settings" from the dropdown menu.

Step 3 — Select Responsible Gaming

Click on the "Responsible Gaming" tab within your account settings to view all available tools.

Step 4 — Set Your Limits

Choose the tools you want to activate — deposit limits, loss limits, session reminders, cooling-off, or self-exclusion — and configure them to suit your needs.

Step 5 — Confirm and Save

Confirm your settings. Restrictions take effect immediately. You will receive a confirmation email at your registered address.

Tips for Playing Responsibly

Responsible gaming is not just about using tools — it is also about the mindset you bring to every session. Here are some practical tips from the 35jl responsible gaming team:

  • Set a strict budget before you start playing and stick to it — treat it like entertainment spending, not an investment.
  • Never chase your losses. If you have hit your limit for the day, log out and come back another time.
  • Take regular breaks during your gaming sessions. Step away, stretch, and clear your head.
  • Do not gamble when you are feeling stressed, depressed, or under the influence of alcohol.
  • Keep gambling as one of many leisure activities — not your primary source of entertainment or income.
  • Talk openly with someone you trust if you feel your gambling habits are changing.
  • Remember: the house always has an edge. Gambling is entertainment, not a reliable way to make money.
  • Use 35jl's session time reminders so you always know how long you have been playing.
Did you know? Setting a deposit limit before you start playing is one of the most effective ways to keep gambling fun and within your means. It takes less than two minutes to set up on 35jl.

Need Help? Support Resources

If you or someone you know is struggling with problem gambling, reaching out is the bravest thing you can do. These resources are available to Filipino players.

PAGCOR Hotline

PAGCOR operates a responsible gaming helpline for Filipino players. Contact PAGCOR directly for guidance on problem gambling support in the Philippines.

35jl Support Team

Our dedicated responsible gaming team is available 24/7. Reach us at [email protected] for confidential assistance, self-exclusion requests, or account restrictions.

DOH Mental Health

The Philippine Department of Health (DOH) provides mental health services and referrals. The National Center for Mental Health (NCMH) offers counselling for behavioural addictions including problem gambling.

Gamblers Anonymous PH

Gamblers Anonymous Philippines offers peer support groups for individuals affected by problem gambling. Meetings are held in Manila, Cebu, Davao, and other major cities across the country.

Gambling is addictive. Know when to stop. If gambling is no longer fun and is causing harm, please stop and seek help. 35jl supports you every step of the way.
🎮 Play Smart

Enjoy 35jl — Responsibly

35jl is designed to be fun, fair, and safe for every Filipino player. Set your limits, use our tools, and enjoy the games — knowing that 35jl has your back. Must be 21 or older to play.

🔞 21+ only  ·  Gambling is addictive. Know when to stop.  ·  Responsible Gaming